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Sales

Optimize your sales efforts with the familiar and intelligent features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to increase time with customers, shorten sales cycles, increase close rates, and achieve real-time insight.

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Customer Service

Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that let them work in a personal, natural way. This intelligent solution informs customer service professionals with guidance that is insightful and actionable. The result is a connected, collaborative, and integrated organization.

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Marketing

Get a CRM marketing solution that is flexible, easy to use, and engineered to fit your business. Transform every touch point into a marketing opportunity and harness the undiscovered potential within your customer base. With familiar and intelligent marketing capabilities in Microsoft Dynamics CRM, you can market more effectively, improve productivity, and gain actionable insight into your marketing efforts.

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Extended CRM

Organizations also need to manage other relationships that are integral to success - employees, partners, suppliers, distributors, vendors, and many other critical stakeholders. Microsoft Dynamics CRM can easily be customized for these "Extended CRM" scenarios and enhance the value of all relationships, improve business relevance and fit, drive operational excellence and increase business insights.

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CRM Online

With Microsoft Dynamics CRM Online, you get powerful CRM software delivered as a cloud service from Microsoft, providing instant-on anywhere access, predictable pay-as-you-go pricing, and a financially backed service level agreement (SLA).

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Social

Make your business more productive by tapping into your social network.

Outlook Social Connector gives you vital aggregated information about your key contacts as you grow your professional network, and is integrated right into your Inbox.

Gain social insights by understand what your customers are saying about your product, brands, and service with Excel Analytics for Twitter.

Activity Feeds allow you to tap into your internal network and enable you to follow and listen in on important activities that take place around the people, accounts, contacts, leads, sales, etc., and you can even chime in directly from on your mobile phone.

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Optimize your Sales & Marketing dollars, build and strengthen your important relationships.